If you are on way to seek work from home opportunities, then this position may turn out to be beneficial for you. There is a U.S. based company named BroadPath that seeks Customer Care Representative (Remote) to hire. It is now your chance to grow with a company which is quite passionate about helping the employees maximize their full potential. Time to be a part of transforming customer and client experience via the utilization of its novel work from home technology. If interested, start processing your applications.
Information about Customer Care Representative (Remote)
If work from home jobs entice you to the fullest and you find yourself comfortable in this scenario, then this post appears to be the best for you.
The employees at BroadPath are equipped with and empowered through their voices that help the company to continue shaping the emerging future, bringing novelty and flexibility to the work from home industry. The tailored training programs offered to its employees, which are backed by company’s hands-on-approach, the company makes it sure that the employees are set up to turn out to be successful on their first day.
The employees taken onboard will provide world-class customer service to company’s members vis inbound calls. As an employee of BroadPath LLC, the customer care representative will assist them with questions, help resolve the issues/inquiries they might have and update related account information.
Job Description – Customer Care Representative (Remote)
There is no doubt in mentioning that it is among the best customer care representative jobs in the market, as it involves not much responsibilities to go with. The successful applicants will need a laptop to begin with the job. At BroadPath, the employees will surely love company’s high speed and connected culture. Let’s check out the responsibilities required from employees, if chosen:
Educating the members on processes, plans, services, benefits and any other vital or necessary information to the members or providers.
This customer service job requires the representatives to advise and resolve any needs of the customers and approach each interaction in effectual manner empathetically.
The representatives will exceed established performance goals in the fields of call quality, efficiency, customer satisfaction, adherence, first call resolution and attendance.
About BroadPath Healthcare Solutions
Founded in 2008, BroadPath has headquarters in Tucson, AZ. It is a novel and fast-paced company which is committed and dedicated to providing the customers with optimum customer service to both consumers and healthcare clients. The company has obtained the leading status in the market by supplying work from home talent and is widely recognized as a FlexJobs Top 100 Company.
Required Basic Qualifications
If you are on the lookout for a remote work in customer care field, then joining BroadPath might tur out to be beneficial for you.
- The ideal applicants should be organized, willing to expand and grow their career.
- They need to be gritty, innovative and culture-focused.
- One-year of recent customer service experience is also required.
Following are the preferred qualifications required from the applicants.
- Previous work at home experience
- Prior health plan call center experience
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Responsibilities of the Candidates
The job applicants should be equipped with following devices/services:
- Desktop computer or laptop with over 3.9G memory
- Keyboard and mouse (wired/corded)
- Ethernet cable that should be long enough to plug into candidate’s personal modem or router for a hard-wired internet connection
- One monitor (minimum 19 inches)
- A reliable internet connection with speed of 15 Mbps download and speed of 5Mbps upload
What is Offered – Monetary Benefits
Following are the benefits (money and perks) to be offered to the successful candidates.
- Competitive salary
- Invitation to join company’s Diversity, Equity and Action Committee
- Exclusive HiveLife entertainment news
- You will also get $100 training bonus – complete training plus your first week of production with 95% attendance to qualify
- Uncapped Employee Referral Program
- Weekly Pay Days
- Major medical plan, 401K, company’s one of a kind Bhive Kit and career enhancement opportunities
How to Apply for Customer Care Representative (Remote)
The application process is simple and online. Visit the official website, learn all details and apply accordingly.
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